Delivery Time and Delivery Costs
We try to have the products offered on our website in stock for you at all times. Should an item not be in stock, we will notify you by email. Your order shall in any case be sent by DHL as soon as possible.
If your delivery is sent in a number of parts, we of course calculate the delivery costs only once.
| Country of destination | Delivery time | Order value of up to | Order value of more than |
|---|---|---|---|
| Germany | 1-3 Business days | 70€/ 4.99€ | 70€ / Free |
| Austria | 1-3 Business days | 100€ / 7.99€ | 100€ / Free |
| Switzerland | 1-3 Business days | 100€ / 12.99€ | 100€ / Free |
For delivery within Germany, we charge a lump sum of €4.90 per order. We deliver within Germany with no delivery costs for orders upwards of €70.00.
| Destination country | Delivery time | Shipping costs (standard) |
| Netherlands | 2-3 Business days | €7.61 + €0.62/kg |
| Belgium | 2-3 Business days | €7.70 + €0.60/kg |
| France | 2-4 Business days | €8.43 + €0.50/kg |
| Italy | 2-4 Business days | €9.36 + €0.47/kg |
| Spain | 2-5 Business days | €12.88 + €0.88/kg |
| Denmark | 2-5 Business days | from €9.99 |
| Luxembourg | 2-5 Business days | from €9.99 |
| Poland | 2-5 Business days | €12.77 + €0.77/kg |
| Czech Republic | 2-5 Business days | €12.77 + €0.77/kg |
| Slovenia | 2-5 Business days | from €13.99 |
| Cyprus | 3-6 Business days | from €14.99 |
| Greece | 3-6 Business days | from €14.99 |
| Croatia | 2-5 Business days | from €14.99 |
| International (USA) | 5-8 Business days | €14.90 free from €120.00 |
| Israel | 5-8 Business days | €25.00 free from €200.00 |
| Destination country | Delivery time | Shipping costs |
| United Kingdom | 3-6 Business days | from €19.99 |
The following countries are classified as zone 4:
Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, Canada, China, East Timor, India, Indonesia, Iraq, Iran, Japan, Jordan, Kazakhstan, Kyrgyzstan, Kuwait, Laos, Malaysia, Maldives, Mexico, Mongolia, Nepal, Oman, Papua New Guinea, Philippines, Qatar, Saudi Arabia, Singapore, Sri Lanka, Tajikistan, Taiwan, Thailand, Turkmenistan, United Arab Emirates, USA, Uzbekistan, Vietnam
The following countries are classified as zone 6:
Antigua Barbuda, Argentina, Australia, Bahamas, Barbados, Belize, Benin, Bolivia, Botswana, Brazil, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Chile, Colombia, Comoros, Costa Rica, Congo, Côte d'Ivoire, Cuba, Dominica, Dominican Republic, Djibouti, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Fiji, Gabon, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Jordan, Kenya, Kiribati, Lesotho, Liberia, Madagascar, Malawi, Mali, Mauritius, Micronesia, Mozambique, Myanmar, Namibia, Nauru, New Zealand, Nicaragua, Niger, Nigeria, Pakistan, Palau, Panama, Paraguay, Peru, Rwanda, Sao Tome Principe, Solomon Islands, Samoa, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, St. Lucia, St. Vincent, Sudan, Suriname, Swaziland, Tanzania, Togo, Tonga, Trinidad Tobago, Tuvalu, Uganda, Uruguay, Vanuatu, Venezuela, Yemen, Zambia, Zimbabwe
Delivery outside the EU
For deliveries to countries outside the EU, the competent authorities shall collect customs duties on the item's arrival in your country. We unfortunately do not know how high the customs duties and import charges will be, as this varies greatly for each country. You can find detailed information on the amount of customs duties and possible import regulations at your customs office.
Order processing outside the EU
We ask customers from non-EU countries (third countries) who wish to make an overseas transfer to select the standard transfer payment method. All the necessary bank information will then be sent to you by email. The deadline for the invoiced amount from abroad is considerably longer than within the European Union. We apologise for protracted delivery times.