To do this, go to the login area under Account > Sign In > Forgot Password or click here to reset your password.

To reset your password, enter your email address in the field and click on Reset Password.

Shortly after, you will receive an email and can change your password.

As a registered customer, the ordering process is completed faster due to the stored address.

You have an order overview of all your orders with this account and the tracking number of these deliveries. Additionally, you can save more addresses.

If you would like to register, click here.

We can also assist you faster because we have all your data in one account.

Do you need our help? Feel free to contact us via email: Service@IronMaxx.de

To create an account, click here and enter all required information.

Once you have confirmed your email address, your account will be set up.

You will receive an invoice from us once your order has been shipped.

Please note that our invoice does not need to be paid by you, as you have already paid.

A separate invoice for your payment will be sent to you by PayPal or Klarna via email.

If you have any questions regarding this invoice, please contact Klarna or PayPal.

Do you need our help? Please write us an email with your question using Service@IronMaxx.de oder our contact form

You can pay with us via PayPal or Klarna.

For this, you will be redirected to the respective provider's page.

If you encounter payment difficulties, please contact the provider directly, as we do not have access to this.

Please note:

We will send you an invoice via email from us, which does not need to be paid!

Your payment will be processed through your selected provider.



Need our help? Feel free to contact us via our contact form.

No, we do not have a minimum order value.

Yes, simply use our contact form.

Once we have processed the request, we will send you an email with the current status of your cancellation request.

Since our logistics work quickly, cancellation and shipping may overlap.

Please note that we cannot stop a shipment once it is in progress.


Once it has arrived at your location, we can provide you with a return label for free return shipping within Germany.

For international shipments, we cannot offer free return shipping.

Unfortunately, we are currently unable to accept orders by phone.

The order must be placed online by you.

If you have any questions regarding the ordering process, payment, or delivery, please use our contact form.

Once the order has been received by us, we cannot add any more products.
You would need to place a new order for that.

After handing over to the shipping company, you will receive a separate email with all shipment details.

Also check your spam folder for this.

You can enter your tracking number at DHL or click here.

We ship your order with DHL.

Here you can find the DHL tracking.

You will usually receive your order within 2-3 business days.

You can check the shipping status of your package via DHL tracking.

A return of your order is free of charge only within Germany.

Since these are food items, the goods must not be opened and must be in a saleable condition.


To receive a return label, please send us a request via our contact form.

After we have processed and reviewed your request, we will send you a return label.


For returns from abroad, the costs are borne by the buyer according to our terms and conditions.

Shipping is also handled by DHL for returns.

You can therefore drop off your shipment with the return label at any DHL location.

If you do not know where you can drop it off nearby, click on Find drop-off location.

You will be directed to DHL where you can enter your address to search for a drop-off location.

No, once you have completed your order, you cannot use the discount code for this order anymore.

The code can be redeemed for a new order in the shopping cart.

If you have any questions about a voucher, please use our contact form.

No, you can only use one code per order.

At the end of our homepage, you can enter your email address under the "Newsletter" section and subscribe to it.
Enter your complete email address here and never miss any offers and promotions from us!